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CALL 877-573-9873 OR TEXT 210-902-5799
When is the full cost of the Event Due?
The balance of the cost of the event is due upon arrival of the game truck on your event date.
What is the remedy in the event of unavailability of the Mobile Video Game Trailer?
If due to unforeseen circumstances, the mobile video game trailer is not available on the date of the event, Extreme Game Truck Western Colorado will refund you your deposit for the event.
How do you handle parties in bad weather?
The mobile video game trailer includes self-contained and insulated climate controlled air-conditioning to keep gamers cool in hot weather and a heater to keep the gamers warm in cool weather.
What is your cancellation policy?
Fortunately, our self contained Mobile Video Game Theater provides an awesome environment, rain or shine. However, we understand that sometimes things simply come up. If you must cancel a party, you must notify us as soon as possible. Cancellations or changes to schedule within a week of the event are at the sole discretion of Extreme Game Truck Western Colorado based on safety needs such as inclement weather that makes travel to your event unsafe.
Terms and Conditions Payment methods:
We accept the following forms of payment:
- Cash
- Visa
- Master Card
- American Express
(Unfortunately, as of February 1, 2024 we will no longer be accepting personal checks.)
All reservations have a non refundable deposit of $ 100.00 of the total of the event.
How many gamers can the Mobile Video Game Trailer accommodate for an event?
The mobile video game trailer can handle 12 younger gamers, and 10 older gamers (older teens and adults) comfortably inside and 4 to 6 outside (up to 18 kids) weather permitting.
Is there a minimum age for gamers?
While people can start gaming at a very young age, we ask that our attendees be able to read and take directions from our staff. However, for any child five years old or younger, at least one parent or guardian must be present to help supervise such a child.
How much space does Mobile Game Video Game Trailer require?
We require a circumference of approximately 50 feet of level ground to park the trailer, plus some room to pull in and out of the site. The mobile video game trailer normally fits in front of most houses, but may block the driveway. In parking lots, the mobile video game trailer takes between 4/5 parking spaces. The ability to pull straight into curbside parking is preferred as parallel parking a 20-foot-long trailer can be challenging. Normally about 55 feet total should be an adequate amount of space.
Where can the Mobile Video Game Trailer be set up?
Because the mobile video game trailer is self-contained, it can be set up almost anywhere there is ample level ground/parking. The video game trailer can easily be set up at homes, parks, businesses, pools, schools, sports fields, churches, community centers, etc.
Will you need to plug into my power or have power available on site?
The mobile video game trailer is a fully self-contained unit. It has its own generator on board that provides power to run all of the game systems. Therefore, Extreme Game Truck Western Colorado does not need to use your home power system to run the games.
Do I need to supervise the party?
Extreme Game Truck Western Colorado will provide a game coach at each event to supervise gamers, thereby keeping all gamers participating in the games, but any other entertainment provided by others at the party must be supervised by the host.
Are food and beverages allowed inside the mobile video game trailer?
Because of the sensitive nature of the electronics inside the mobile video game trailer, no food, beverages, or chewing gum will be permitted inside the trailer.
What games are available to play?
A comprehensive catalog of games is provided ranging from E to M in ratings.
Extreme Game Truck Western Colorado’s goal is to provide gamers with a social gaming experience so a lot of our games are multiplayer.
What happens if there is bad weather on the date of the event?
In the event of severe weather ( snow, lightning, very high winds, flooding and/or extremely heavy rains) Extreme Game Truck Western Colorado may (and reserve the right to) reschedule your event to guarantee the safety of the gamers, your guests, and our equipment.
What other terms apply?
Extreme Game Truck Western Colorado nor any of its employees shall be responsible for any damage to ground and below ground property or equipment resulting from a request by the client to position the mobile video game trailer in a specific location.
Extreme Game Truck Western Colorado reserves the right to charge the client's credit card for damages to the mobile video game trailer resulting from the careless or willful damage by the client and/or the client's guests.
Extreme Game Truck Western Colorado or its employees assume no responsibility for any injuries sustained on the client's property or their designated location. All liability for damages or injuries are the sole responsibility of the client and/or host.